FAQ2021-04-19T10:34:09+00:00
Q1: Are you the manufacturer or trader?2021-02-04T14:07:59+00:00

A: We are the manufacturer located in Wenzhou city, Zhejiang Province, China. At the same time, we do cooperate with other manufacturers and tradings as well for orders and projects that require unique parts or non-metal products.

Q2: What is the MOQ (Minimum Order Quantity) of your products?2021-02-04T14:16:03+00:00

A: Our MOQ is normally 500pcs or 500 sets for general items, it can vary for customized products and our promotional products on a case to case basis.

Q3: What is your production lead time?2021-02-04T14:14:35+00:00

A: Normally our production lead time is about 30-40days depending on the season, it can vary for orders including customized items or when we are fully scheduled in peak season, in that case, our clients will be notified in advance.

Q4:What information would be needed for a precise quotation?2021-02-04T14:26:22+00:00

For the general products, the information needed are as follows:
Material and thickness
Finishing
Packaging
Order quantity

For the ODM project, apart from the information being suggested as the general orders, we would suggest our customers using CAD to present their drawing and design for products and AI file of the color box for our more precise quotation.

Q5: Can I get a sample product for quality checking?2021-02-04T14:40:10+00:00

A: Yes,  and we encourage our customers to let us know your requirements in detail for addressing your demand effectively.

Q6: Can we do our logo on the product or developing our own designed product?2021-02-04T14:45:27+00:00

A: Yes. OEM/ODM is welcomed,  we have a professional R&D team ready to help to realize our customers’ brilliant ideas.

Q7: How can you make sure we will receive the product with high quality?2021-02-04T14:52:23+00:00

A: All the products we made go through our rigorous QC inspection and it is 100% inspected through procedures from material testing and selecting, semi-finished products checking, and finished products testing before packaging. Plus, random inspection will also be required right after packing. Meanwhile, any of our customers’ claims, no matter for quality or for services, will be fully respected and well accommodated.

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